1. Scope
This Privacy Policy applies to the Look Lens mobile application, Community features, AI outfit analysis, virtual wardrobe, support communications, and the public Look Lens policy website. It does not replace the privacy policies of app stores, sign-in services, or other third-party services you choose to use.
2. Information We Process
| Category | Examples | Why it is used |
|---|---|---|
| Account and profile | Name, email address, authentication provider, profile photo, biography, style preferences, gender selection, and privacy settings. | Sign-in, personalization, account security, profile display, and cross-device sync. |
| Outfit and wardrobe content | Photos you capture or upload, saved looks, scores, occasions, AI feedback, wardrobe item photos, names, colors, categories, tags, and seasons. | Outfit analysis, improvements, progress, wardrobe management, and relevant recommendations. |
| AI interactions | AI Stylist questions, conversation context, requested previews, analysis inputs, and generated responses. | Answer questions, analyze looks, generate improvements, and create requested preview images. |
| Community content | Posts, captions, comments, likes, saved posts, follows, follow requests, reports, blocks, and related timestamps. | Operate Community, rank feeds, deliver interactions, enforce safety rules, and investigate reports. |
| Device and app information | Push notification token, app version, platform, device model supplied in support requests, service-integrity signals, technical error information, and a summary of the latest app session (visited sections, selected feature actions, and active duration). Message text, photos, and full browsing history are not included in this session summary. | Notifications, aggregate product analytics, fraud prevention, service integrity, troubleshooting, and reliability. The latest session summary replaces the previous session rather than creating a detailed session history. |
| Advertising measurement information | Advertising identifier where available, Play Store install referrer, ad-attributed install and launch events, registration or login events, and trial or subscription events. Outfit photos, AI prompts, wardrobe content, and Community content are not included. | Attribute app installs and conversions to advertising campaigns, measure campaign effectiveness, prevent duplicate reporting, and optimize advertising spend. |
| Subscription information | Product, purchase state, trial eligibility, renewal or expiry status, and store transaction references needed to verify access. | Verify Premium access, restore purchases, prevent abuse, and provide billing support. |
| Support communications | Email address, message, screenshots, device information, and other details you send to support. | Respond to requests and resolve account, safety, or technical issues. |
Look Lens does not receive or store your full payment card number. Payment credentials are handled by the applicable app store. We do not sell personal information or share outfit photos for third-party advertising.
3. How We Use Information
- Authenticate users and keep accounts secure.
- Analyze outfit balance, color, fit, photo quality, and occasion match.
- Generate personalized guidance using your selected profile, look, and wardrobe information.
- Save and synchronize looks, wardrobe items, settings, and Community activity.
- Operate Community feeds, follows, comments, likes, saves, reports, and moderation.
- Send account, Community, service, and permitted reminder notifications.
- Verify subscription access and enforce trial or Premium limits.
- Prevent abuse, investigate reports, protect service integrity, and comply with law.
- Respond to support requests and improve service reliability.
4. AI Processing
Look Lens uses protected backend and AI-processing services to process outfit images, wardrobe context, AI Stylist prompts, and requested improvement previews. Only information relevant to the requested feature is included to personalize the response.
AI output may be inaccurate or incomplete. Look Lens is designed for everyday styling guidance and does not provide medical, health, employment, legal, or professional dress-code advice. We do not use AI to score facial attractiveness, weight, or personal worth.
Photos should show one adult and a clear outfit. Do not upload private documents, payment information, intimate imagery, or images you do not have permission to use.
5. Community Visibility and User Content
Content you post to Community may be visible to other users according to your profile privacy settings. This can include your display name, profile photo, biography, posted look, score, caption, comments, and interaction counts. Other users may like, comment on, save, or report content where permitted.
Private profile settings restrict access but do not make information absolutely confidential. Authorized followers, moderators, service providers, and legal authorities where required may still access relevant information. Review the Community Guidelines before posting.
7. Retention and Deletion
- Account and profile data is generally retained while your account is active.
- Saved looks, wardrobe items, Community posts, and their images remain until you delete them or your account, subject to safety and legal exceptions.
- Unsaved analysis input is kept only as needed to complete the request, secure the service, and investigate failures.
- AI conversation history follows the retention setting shown in AI Settings and may be stored locally or with your account where the feature states so.
- Notification history and technical records may be retained for a limited period for delivery, security, and troubleshooting.
- Reports, enforcement records, fraud-prevention records, and transaction references may be retained when reasonably necessary for safety, disputes, legal obligations, or abuse prevention.
You can remove individual saved looks, wardrobe items, posts, and comments through available in-app controls. To request deletion of your account and associated data, email azdesignin@gmail.com from the address registered to your Look Lens account. Full instructions are on the Account Deletion page.
8. Your Choices
- Edit profile, style, wardrobe, AI, privacy, and notification settings in the app.
- Choose whether AI recommendations use only your wardrobe or both wardrobe and catalog references.
- Control Community profile visibility and manage follows, requests, blocks, posts, comments, and saved posts.
- Disable push notifications through app or operating-system settings.
- Manage or cancel Premium through the store subscription center.
- Request access, correction, deletion, or other privacy rights available under applicable law by contacting us.
9. Security
We use encrypted network connections, authenticated and role-based access controls, service-integrity checks, restricted data paths, and operational safeguards. No system is completely secure. Protect your password and verification codes, and sign out from devices you no longer control.
10. Age Requirements and Children
Look Lens is intended for adults and is not offered to anyone under 18. We do not knowingly allow children to create accounts, use outfit analysis, or participate in Community. If you believe a child has used Look Lens or that prohibited child-safety content appears in the service, contact azdesignin@gmail.com immediately.
Our published child-safety and CSAE standards are included in the Community Guidelines.
11. International Processing
Look Lens and its providers may process information in countries other than your own. Privacy laws may differ. We use providers and safeguards designed to protect information in accordance with this policy and applicable requirements.
12. Policy Changes
We may update this policy as features, providers, or legal requirements change. The effective date will be updated, and material changes may also be announced in the app or store listing.
13. Contact
Look Lens is operated by AZ Design. For privacy questions or rights requests, email azdesignin@gmail.com.
Account deletion: looklens.app/delete-account